Stonehill Restaurant - Tourism Grading Council

Mossel Bay
Western Cape
South Africa

The following article is posted by Mossel Bay Marketing, info@mossmark.co.za

Stonehill Restaurant, Mossel Bay, Western Cape was recently star graded. They received the prestigious gold grading from the Tourism Grading Council. Restaurant grading is relatively new in South Africa and stringent requirements must be met. Below is some of the criteria as specified on the Tourism Grading Council’s website:

Grading Criteria for Food and Beverage (F&B) Outlets

Each establishment wishing to be graded needs to comply with the minimum criteria including the specified minimum criteria per star grading. Thereafter the establishment will be graded according to the criteria listed in this document.

The grading criteria have been developed based on guest expectations. The criteria cover:
· Building exterior
· Internal fabric
· Toilets
· Menu and wine list
· Food and beverage
· Services and service
· Housekeeping and cleanliness
· A kitchen Hygiene (check list)

The score for each standard is defined as follows:

Excellent 10
Very good 9
Good 8
Standard 6 or 7
Acceptable 5
Poor 3 or 4
Unacceptable 1 or 2

Gold Star Award
Overall score of 84% - 94%
Items to score 8 or more
No more than 2 items to score 7
All service elements to score 8, 9, or 10

Visit Stonehill on http://www.stonehill.co.za/ for more info on their menu and award winning winelist.

(Information from http://www.tourismgrading.co.za)